How Great is Alan?

 I wanted to let you know what a wonderful journey we had going to Houston yesterday.  The car was wonderful, smooth and so nice inside. Alan was a perfect gentleman and took such good care of me, taking me  to my appointment as well as other stops along the way.  I was so apprehensive about this trip, besides having health issues I was worried that I could miss my appointment, but your company made this a glorious ride and we could not have had a better driver. I wanted you to know how special Alan is!

~ E. K. - Austin  March 26, 2014


While we have incoming client feedback which will be added to this page, I wanted to be the first to provide feedback.  As the AUS Brand Manager, I know we have no brand to market without true professionals.  Our drivers are the face of our business, they represent our brand every day.

F1 demands were very high this week, and I'm so proud of the team, the hours they have worked, the changes they have endured, while maintaining their professional image and taking great care of our clients, many from out of town, with tight event schedules.

Alan has been such an asset through this challenging week.  The airport restrictions, the access to the track, the changes in flights, the traffic jams...he has remained steadfast and taken such great care of our clients.  He is always thinking of ways to enhance the passenger's experience.  He really does make a list and check it twice, ensuring the clients have their preferred amenities.  Alan - you're great - so glad you are a part of AUS!

Jan Harris


Thank you for traveling with Austin Ultimate Sedans. We value your business!